Customer Service for Your EV Scheme Provider

If you are currently enrolled in an EV salary sacrifice scheme and need assistance, it is essential to contact your scheme provider directly. While EV Scheme Advisors offer advice on setting up and choosing the best scheme for your business, we do not handle the customer service aspects for specific schemes once they are operational.

EV Scheme Advisors focus primarily on implementing and tailoring salary sacrifice schemes to meet business needs. Once a scheme is active, any operational, administrative, or service-related issues need to be addressed directly with the provider who manages your scheme.

Why Contact Your Scheme Provider Directly?

• Your scheme provider has access to your personal and scheme-specific details, allowing them to offer precise support and address your specific queries or concerns.
  
  
• Direct communication with your provider ensures faster resolution of issues as they have immediate access to the necessary resources and information.
  
  
• Any changes in terms, conditions, or details of the scheme, including personal details changes, must be handled through your provider to ensure accuracy and compliance.

Contact Details for Popular UK EV Scheme Providers

Below is a list of contact details for some of the most popular EV car scheme providers in the UK. If your provider is not listed here, please refer to your scheme documentation or the official website of your provider for contact information.

1. Tusker
   • Phone: 0333 400 1010
   • Email: [email protected]
2. Octopus Electric Vehicles
   • Phone: 0203 870 3833
   • Email: [email protected]
3. Zenith
   • Phone: 0344 848 6462
   • Email: [email protected]
4. Hitachi Capital Vehicle Solutions
   • Phone: 0343 351 9073
   • Email: [email protected]
5. LeasePlan
   • Phone: 01753 802 000
   • Email: [email protected]
6. Arval
   • Phone: 0345 266 5228
   • Email: [email protected]
7. Motor Source Group
   • Phone: 01522 500 055
     Email: [email protected]
8. Fleet Evolution
   • Phone: 0300 302 0626
     Email: [email protected]
9. Pink Salary Exchange
   • Phone: 0116 248 8148
     Email: [email protected]
10. SalSac
    • Phone: 0330 174 6768
11. Elmo
    • Phone: 0330 165 4945
    • Email: [email protected]
12. Jurni Leasing
    • Phone: 03330 918 560
    • Email: [email protected]
13. WeVee
    • Phone: +44 20 8012 8190
    • Email: [email protected]
14. Corparison
    • Phone: 01395 202245
15. Hippo Leasing
    • Phone: 01254 931 364
      Email: [email protected]

Additional Tips

• Before contacting your provider, ensure you have all the necessary information handy, such as your account number, the details of your query, and any relevant documentation.
  
  
• Keep a record of all communications for reference.